Product Terms

Terms of Service

These terms apply to NaltraCare, the clinic management product by Naltrixs.

Last Updated

March 13, 2026

Effective Date

March 13, 2026

Applies To

NaltraCare Users

Jurisdiction

Australia

01

Platform Role

NaltraCare is a technology platform only. It does not provide medical advice, diagnosis, or treatment.

02

Doctor Responsibilities

Doctors are solely responsible for the accuracy of medical information, prescriptions, and advice.

Doctors confirm they hold valid licences to practise in Australia.

Clinics are responsible for their staff actions.

03

Patient Responsibilities

Patients must provide accurate personal and medical information.

The platform is not a replacement for emergency medical care. In emergencies, patients must contact local emergency services immediately.

04

Appointment Policy

Appointment availability depends on doctors.

NaltraCare is not responsible for cancellations, delays, or no-shows.

Consultation fees are determined by doctors or clinics.

05

Limitation of Liability

NaltraCare shall not be liable for medical outcomes or treatment results.

NaltraCare shall not be liable for misdiagnosis or incorrect prescriptions.

NaltraCare shall not be liable for any loss arising from reliance on medical advice provided by doctors.

06

Account Suspension

Accounts may be suspended for false credentials, misuse of the platform, or violation of these terms.

07

Governing Law

These Terms are governed by the laws of Australia.