Privacy Policy

Personal Information may include full name, date of birth, gender, email address, phone number, address, emergency contact information, and account credentials.

Health and Medical Information may include appointment details, medical test results, vaccination records, consultation history, and health-related notes provided by healthcare professionals.

Device and Usage Information may include device type, operating system, IP address, mobile device identifiers, application usage statistics, log files, and diagnostic information.

Create and manage user accounts.

Schedule and manage appointments.

Deliver test results and healthcare information.

Send appointment reminders and notifications.

Improve application functionality and performance.

Provide customer support.

Comply with legal and regulatory obligations.

Protect the security and integrity of our services.

Naltrixs Technologies does not sell personal information.

Information may be shared with authorised healthcare providers involved in your care.

Trusted service providers may process information for cloud hosting, maintenance, analytics, notifications, and technical support.

Information may be disclosed where required by law, court order, or government authority.

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

We implement technical, administrative, and organisational safeguards to protect information from unauthorised access, disclosure, alteration, loss, and misuse.

Security measures include encryption in transit, secure authentication, role-based access controls, audit logging, monitoring, and regular security reviews.

While we strive to protect your information, no internet-based system can guarantee absolute security.

Personal and medical information is retained only as long as necessary to provide healthcare services, fulfil contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.

When no longer required, information is securely deleted, anonymised, or archived in accordance with applicable laws.

Subject to applicable laws, users may access their personal information, correct inaccurate information, request deletion, withdraw consent where applicable, request data portability, and restrict certain processing activities.

Requests may be submitted using the contact information provided below.

The Application may use cookies, analytics tools, and similar technologies to enhance user experience, measure performance, analyse usage trends, and improve functionality.

Users may manage certain permissions through their device settings.

Naltra Care is not intended for children below the age permitted by applicable local laws without parental or guardian consent.

Where required, parental consent must be obtained before collecting a child’s personal information.

If personal information is transferred across geographic regions or countries, Naltrixs Technologies will implement reasonable safeguards to ensure an appropriate level of protection.

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices.

Material changes will be communicated through the Application, website, email, or other appropriate channels.

Naltrixs Technologies

Email: [email protected]

Website: www.naltrixs.com

Address: 42/15b Mary Street, NSW, Australia

For questions regarding this Privacy Policy or your personal information, please contact our Privacy Officer using the details above.