Privacy Policy
This policy applies to NaltraCare, the clinic management product by Naltrixs.
Last Updated
March 13, 2026
Effective Date
March 13, 2026
Applies To
NaltraCare Users
Jurisdiction
Australia
We Never Sell Data
Your personal and health data is never sold or commercially shared.
Doctor-Entered Records
Medical data is entered and managed only by registered doctors or authorised clinic staff.
Industry-Standard Security
Data is stored securely with safeguards appropriate for healthcare information.
Your Rights
Access, correct, or delete your data subject to legal record-keeping obligations.
Introduction
NaltraCare is a digital healthcare platform designed to facilitate appointment management and clinic operations. We are committed to protecting the privacy and confidentiality of users, including doctors, clinics, and patients, in accordance with applicable laws and ethical healthcare practices in Australia.
Information We Collect
Personal information: name, phone number, and email address.
Government ID (only if required for verification and where permitted by law).
Clinic and professional details (for doctors).
Medical information: appointment history, prescriptions uploaded by doctors, and medical notes entered by healthcare professionals.
Medical data is entered and managed solely by registered doctors or authorised clinic staff.
Use of Information
We use collected information to facilitate appointment booking and management, enable communication between doctors and patients, maintain medical records as entered by doctors, and improve app functionality and service quality.
Data Protection & Security
All data is stored securely using industry-standard safeguards.
Access to patient records is restricted to authorised users only.
We do not sell or share personal or medical data with third parties.
Doctor Responsibility Disclaimer
Medical advice, diagnoses, prescriptions, and treatment decisions are the sole responsibility of the registered doctor.
NaltraCare does not interfere with, validate, or alter medical decisions.
User Rights
Users may request access to their personal data, request correction of inaccurate information, and request account deletion (subject to legal record-keeping obligations).
Policy Updates
This Privacy Policy may be updated periodically. Continued use of the app implies acceptance of the updated policy.